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All information about your orders can be found directly in the customer account under "Orders". There you can see current and completed online orders.

See terms and conditions.

Yes, when placing your order you can write in the comments field that you would like to collect the goods.

For product-specific questions, please feel free to contact us by phone or email.
043 888 18 18

Please enter this in the check-out process.


Keep the broken package. Then send us an email to, preferably directly with photos of the damaged package. Our customer service will contact you.

If you have a customer account, you can adjust your data after logging in.